Check Whether a Wombat Bonus Balance Can Be Withdrawn

Capture the accepted offer

Save the offer name, acceptance time, qualifying deposit, bonus amount, wagering multiplier and expiry from the authenticated promotion record. Do not rely on an advertisement after acceptance.

Identify which balance was used for each wager and whether cancelling the bonus would remove associated wins.

Calculate remaining wagering

Confirm whether the multiplier applies to the bonus only or to deposit plus bonus. Subtract only eligible contributed wagering shown in the account ledger.

Game categories can contribute at different rates. A nominal wager does not necessarily reduce the requirement by the same amount.

• Wagering base
• Multiplier
• Contribution rate
• Remaining requirement

Check stake and game restrictions

Record the maximum permitted stake, excluded games, feature-buy treatment and any jackpot restrictions. Compare these with the actual wager history before continuing.

If a possible breach appears, stop play and request a ledger review. Increasing stakes to finish faster can create a larger compliance problem.

Reconcile the withdrawable balance

Separate cash, bonus and pending reward entries. Confirm conversion rules, maximum cashout and whether identity or payment verification remains outstanding.

Request withdrawal only after the cashier marks the required balance as withdrawable. Preserve the offer ledger and request reference until receipt.

Wombat account questions